Vi Sim, can't connect internet while calling

[RajaRP]

Hi, I cannot use internet if I make a call or if i receive a call on vi network. I have enabled volte in settings for Sim 1. 

 Does anyone face this problem in f62 or other Samsung smartphones? But if I put jio Sim, then I can call and surf simultaneously.

 Vi network has unlimited data at night, so I don't want to port to other networks. But if I cannot resolve this problem, then I must port out...plz help

[yvt]

Turn on use mobile data while calls

[Aashish]

Turn on VoLTE

[ѵօϲɑӀ4ӀօϲɑӀ]

Check of VoLte is available in your area from Vodafone.
Data while call will only work if your phone have VoLte and your carrier have it too.

[RajaRP]

It is showing volte. But I think this might be the problem. When I contacted vi, they said my device has problem. but when i countered them by saying jio has no problem with this, they gave lame excuses like restart, put Sim card in slot 2 etc...

**bleep** Vi!! I thought of recharging with yearly plan before price hike. but now I must port

[ѵօϲɑӀ4ӀօϲɑӀ]

Vi **bleep** bro, almost everywhere in india. Sorry to hear that your money is wasted.

[PrajwalKasture]

Aapke pass vi Sim Hai to usme data alerts aate Hai kya 😑

[RajaRP]

Now using jio. Vi data alert normally came after 90% data used or like last 100mb left

[PrajwalKasture]

To bhai uska screenshot send kro please 🙏 😊 😀

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. To resolve your device network issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support