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Galaxy MIf your Samsung M35 is heating up daily, it's not just a one-off issue. Could be due to a bunch of things like:
Software Bugs: Sometimes, a rogue app or software bug can make your phone work overtime, causing it to heat up.
Background Apps: Samsung’s One UI tends to keep a lot of apps running in the background, which could lead to heating issues.
Battery Health: If your battery isn’t performing properly, it could also contribute to heating.
Samsung’s cooling chamber? Just another marketing gimmick in my opinion. Honestly, there's not much they’ll fix unless you push them hard. Try restarting your phone, clear up some unnecessary apps, or maybe even perform a factory reset if it’s getting too hot to handle. If that doesn't help, you might want to reach out to their service center, but don't expect much.
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Galaxy MFollow me more information.
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2 weeks ago in
Galaxy MDear Samsung Member,
Greetings from Samsung Customer Support!
We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.
Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.
1. Turn off Wi-Fi, GPS, Bluetooth, and other connectivity features when not using them.
2. Decrease the screen brightness.
3. Close background running apps.
4. Uninstall the unnecessary apps.
5. Reduce long duration of graphics intensive gaming sessions as it may cause heating issue.
6. Avoid usage of mobile phone when charging.
7. Update software: Go to Settings > Software update > Download and install > Checking for software update > Software update available > Tap on Download > Downloading updates > Tap on Install now.
Note: Your phone will restart after the update is installed.
8. If the issue is still not been resolved, Reset the device:
IMPORTANT:
• Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
• Remember google password before resetting the device because it is required during initial setup.
• If you do not remember it, then reset, (Forgot password) your google account.
• For this:
• Open Gmail (https://accounts.google.com/servicelogin) > forgot password >Select ""try another way"" > Next > Enter a new password > Next.
Please follow the below steps to reset the device:
Settings > General Management > Reset > Temporary cloud backup or External storage backup > tap on Factory data reset (This will erase all data, including files and downloaded apps)
If the issue still persists, after performing all troubleshooting steps, would request you to please visit the service center. Below is the link to find nearest service center
http://www.samsung.com/in/support/servicelocation/
Warm Regards,
Samsung Customer Support
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