Original topic:

Update for Guest User and Secure Folder

(Topic created on: 09-20-2021 06:18 PM)
235 Views
JeetKolkata
Active Level 1
Options
Galaxy M
Samsung Galaxy M31 doesn't have settings and provision to add 2nd or Guest User. And also it doesn't have feature of Secure Folder.
Samsung should provide the same as security and privacy update with next update ASAP.
8 Comments
Lekshmanan
Expert Level 3
Galaxy M
Send Feedback.
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Anonymous
Not applicable
Galaxy M
No samsung phones have guest mode feature and secure folder is not possible because of lack of knox security.
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JeetKolkata
Active Level 1
Galaxy M
Other samsung models have the Secure Folder option.
Don't you think we are created.
Or is it possible to get the feature through update by Samsung?
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souravKhan
Expert Level 5
Galaxy M
It isn't possible to provide hardware based things through software update.

Secure Folder requires Knox which is a both hardware & software based security and M31 doesn't have that hardware so it can't be provided through software update.
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JeetKolkata
Active Level 1
Galaxy M
Okay. Tnx Sourav
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Anonymous
Not applicable
Galaxy M
Not possible. Your device lacks TIMA hardware, without which knox security cannot be provided.
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JeetKolkata
Active Level 1
Galaxy M
Thanks Aditya for the information
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your feedback. We welcome your suggestion and we appreciate the time and effort you have spent to share your valuable comments. This will help us to improve our services.  

Thank you for writing to Samsung. 

Warm Regards, 
Samsung Customer Support  

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