Unable to use Modes & Routines feature

[viratian_souvik]

After performing a factory reset on my Galaxy M34 5G running One UI 7 (Android 15), I’m facing an issue with Modes and Routines (Bixby Routines).

Whenever I try to turn on any mode, the message appears —

Turn on Bixby Routines from the Quick Panel to use this feature.

However, there is no Bixby Routines or Modes & Routines toggle in the Quick Panel, and it’s also missing from Quick Panel edit options.

I have already tried reinstalling the app, clearing cache/data, and restarting, but the issue still remains.

It seems the Routines system toggle is disabled or hidden after factory reset.

Please fix this issue or provide a way to enable the Bixby Routines feature again.

Device: Galaxy M34 5G

Software: One UI 7.0 (Android 15)

Region: India

[Oldy4756]

Well this is new, I have same device and i reseted it Multiple times in past and haven't faced issue like this once.

Do below things

Check if every permission is given to the app from settings.

2 more permission like Appear on top & Change system settings.

See if their is any updates available.

Try to Sync with Samsung cloud.

If still nothing try connecting with samsung support.

[viratian_souvik]

Main ne app updates uninstall karke re install kiya firbhi kuch thik nhi huya

[Oldy4756]

Share the screenshot of your Mode page(like i shared in Screenshot) and also share the errors screenshot.

Aur yeh quick setting nahi hai apke phone meh ?

[viratian_souvik]

Samsung core system update karne se thik ho gya .

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support