Original topic:

Samsung M52 Green Line

(Topic created on: 10-09-2023 11:48 AM)
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devil78
Active Level 3
Options
Galaxy M
Recently few days after the lastest update a green line came on my phone display(Samsung M52)
After 1 week there are 3 new lines came on my display. What do you think whose fault is this??

image


10 Comments
RĀJ
Expert Level 5
Galaxy M
It has become a common problem with Samsung devices now. Update them and get a display line in bonus!
0 Likes
Galaxy M
Samsung service center agent says it's Android's issue but issue is happening with iPhones too. In my opinion Samsung is damaging hardware via software update

Please go through this post and try it to get free screen replacement from Samsung via national consumer app

https://r2.community.samsung.com/t5/Others/Green-Pink-White-lines-issue-fixed-on-S20-amp-Note20U-for...
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devil78
Active Level 3
Galaxy M
They asked charge for screen replacement
0 Likes
Anonymous
Not applicable
Galaxy M
Ask for free screen replacement even after out of warrantee just make sure there are no physical damages in phone.
goodthings
Expert Level 5
Galaxy M
My dear complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace /repair it's free of cost. Thanks.
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Nitesh_7
Active Level 1
Galaxy M
Same issue has been happening to lot of users of same model. I think there should be legal action against Samsung now.
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cs_member10
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, We request you kindly visit the service center for a physical inspection of your device. So that they can check the exact issue with the device and fix it at the earliest. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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devil78
Active Level 3
Galaxy M
But i don't want to pay any money because this is not fault
If you assured me that Samsung provide free service then i can think about it.
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gnash
Active Level 7
Galaxy M
0 Likes