USB connection issue in M30s

[iamgeek]

EVEN AFTER FULL RESET PROBLEM IS THERE

My phone does not respond while connected to laptop via USB not the laptop 

It just charge as it is connected to a charging port. 

WANT TO FIX THIS USB ISSUE AS I NEED TO MAKE BACKUP USING SMART SWITCH so that i can RESET my device 

AND I'M ALSO UNABLE TO OPEN BOOT MENU AS IT IS NOT CONNECTED TO PC USING USB

Also flash is not turning on neither directly nor in video but it turns on in capturing picture 

Somebody HELP!!

[Samsung_Support2]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[AmitSharma4387]

Hi iamgeek,

Is this issue resolved, I am also facing this same problem from last few days.

[iamgeek]

yes I went to local guy
he changed type c port and replaced an IC it all cost below 1k