USB Connector Problem

[JaiMohit]

Am using Samsung M30s. Am Connected USB Connector. This Time Am Removed USB Connector . This Time Showed USB Connector And Disconnect Option Showed (Not Trun Of My Screen) Please Tell Me Tha Solution

[JaiMohit]

No bro

[vinzzz]

its a problem with samsung m30s..u buy one original samsung otg adaptor..or some good quality adaptor..it will work..i faced the same problm..but when i used original samsung otg adaptor th3 issue got resolved.👍no other option as of now..ur otg might be workimg with other phone..but wilo not work with m30s..u pls try what i said..go for Samsung otg adaptor👍

[JaiMohit]

I will try bro

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Kindly follow below given steps in order to resolve your issue:-

1. Try different OTG with your device.

2. Reset the device:- How to reset: Settings>General Management>Reset>Reset settings: Reset all settings to their default.
NOTE:- Before resetting, kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.

If the issue still persist, kindly visit the service center for the physical inspection of your device. To check for the nearest Samsung service center kindly click on the link:- https://www.samsung.com/in/support/service-center/

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support