Original topic:

Touch issue in galaxy m32 4g

(Topic created on: 03-16-2022 06:53 PM)
726 Views
mdráfiq
Beginner Level 2
Options
Galaxy M
I have been using Samsung galaxy m32 4g. I m facing ghost touch issue in my phone. Mostly when it is kept in my pocket and and there is call, to receive the call when I take the phone out sometimes it won't respond and also due to ghost touch issue it automatically starts taking screenshot or run some other function,it will cause random  apps such as camera to operate automatically. I have tried changing the screen protector and updated the phone with latest software update, but the problem still persist. Please help regarding the issue.
8 Comments
Paras_M324g
Active Level 7
Galaxy M
Sometimes also happens with me same issue
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Randy_Lahey
Active Level 5
Galaxy M

Did you try to remove the screen protector and use the phone? did you faced any problems?

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mdráfiq
Beginner Level 2
Galaxy M
I have not tried it yet, but fear without screen protector screen will not be protected by scratches. But thank you for the suggestion, will try.
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Randy_Lahey
Active Level 5
Galaxy M

Yes, I was using it with a tempered glass protector and there were touch issues so I removed it, my friend suggested Gadgetshieldz film screen protector which is good with touch sensitivity. I got it on my M32 and now I don't have any touch issue! Check it out,
https://www.gadgetshieldz.com/samsung-galaxy-m32-screen-protector-guards.html

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Ajay8896
Beginner Level 3
Galaxy M
I m facing same issue ghost touch problem.Mostly when it is kept in my pocket.
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hari29june
Beginner Level 2
Galaxy M
Yes, same problem with my phone. 😪
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deepu83
Active Level 1
Galaxy M
Yes also with me
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cs_member8
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Check after rebooting your device. 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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