Original topic:

Sound issues

(Topic created on: 07-10-2021 01:04 PM)
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kgrnair
Active Level 1
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Galaxy M
After the latest android11 and ui 3.0 update , my m21 volume is very low...hard reset done ..no use...samsung updates always like this....better not to update...
12 Comments
BloatwareBAN
Active Level 4
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Galaxy M
If it's in warranty they will replace the speaker for you
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kgrnair
Active Level 1
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Galaxy M
It's not speaker problem
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ktvijesh
Active Level 7
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Galaxy M
Try with stereo mode and turn off the dolby atmos.
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AlenSony소니알렌
Expert Level 5
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Galaxy M
M21 don't support for dolby in system speaker
ĞåłąxýM21
Active Level 7
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Galaxy M
Same happen with my device m21 after recent update. Very low sound from speaker and also less free ram available making difficult to run bigger games.
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kgrnair
Active Level 1
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Galaxy M
Same issue here...hardly 1.2gb ram is available ...and sound is very low.....
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kgrnair
Active Level 1
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Galaxy M
No use...it's a software issue...
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Samsung_Support2
Expert Level 3
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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kgrnair
Active Level 1
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Galaxy M
Registered and error report sent along with log files....


""After the latest android11 and ui 3.0 update , my m21 volume is very low... ram management after update is poor..hardly 1.3gb ram is available without any heavy games.. hard reset done ..no use...samsung updates always like this....better not to update.""..
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