Mkp70
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09-30-2022 12:20 AM in
Galaxy M
Well finding a solution to Freeze and Restart problem in Samsung devices like mine(Galaxy M31) I cleared Cache from recovery mode and hard resetted the device but it didn't solved the problem...yet today I turned on power saving Mode and turned on the dark theme and amazingly it seems the phone is not restarting!!
Will update if this works, well I even plan to go to service center for getting my device checked, still if anyone can confirm if they have tried something like this which worked..
6 Comments
SrajTech
Expert Level 5
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09-30-2022 01:08 AM in
Galaxy M
This is a manufacturing defect of exynos 9611 soc and a quality control fault of Samsung
They had provided free repair to many users but now it has become widespread
https://r2.community.samsung.com/t5/Tech-Talk/Auto-Restart-Brand-solution/td-p/10333335
Follow the above steps in the post, if they deny, then ask for discount and be adamant that the update has damaged your phone, tell them you will file complaints in consumer forum
They had provided free repair to many users but now it has become widespread
https://r2.community.samsung.com/t5/Tech-Talk/Auto-Restart-Brand-solution/td-p/10333335
Follow the above steps in the post, if they deny, then ask for discount and be adamant that the update has damaged your phone, tell them you will file complaints in consumer forum
DYNAMO3095K
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09-30-2022 07:47 AM (Last edited 09-30-2022 07:47 AM ) in
Galaxy M
I think your phone's motherboard is damaged. Can you pls tell me when you bought the phone ?
Mkp70
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09-30-2022 08:19 AM in
Galaxy M
June 2020
kaarthic
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10-12-2022 08:14 PM in
Galaxy M
Has your problem resolved? Even my frnds phone facing the same issue
Mkp70
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10-21-2022 02:38 PM in
Galaxy M
Yes, but the only fix is reballing the CPU, or Changing the Motherboard.
None of other software fixes works, and I doubt this occurs when the phone is dropped.
None of other software fixes works, and I doubt this occurs when the phone is dropped.
Sanjayguruji
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10-17-2022 08:02 PM in
Galaxy M
**bleep** you
