Error message occurs all the time when I try to update software following the correct method through setting option. The error message is network problem etc. My galaxy M53 5g had recently updated to android 15 and UI Versin 7. After this update the new update problem arisese also palm swap not working properly for screen capture...Kindle solve this problem.
It's a major update reset factory data with backup then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.
To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.
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