Original topic:

Slow motion camera is lagging.

(Topic created on: 06-04-2021 10:43 PM)
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Rohit1124
Active Level 2
Options
Galaxy M
Post ui 3.1 update my samsung m30s is lagging like hell! Wont recommend any one of my fellow mates to invest in samsung, also the updates are so **bleep** brutal, it takes the quality of the product. Many samsung galaxy phones are getting slow mo cam lagging issues in my network. Didn't think of samsung to make such mistakes in their feature update. 
 
 Just have a look how brutally it is lagging. (Post update)
Sample of slow motion video pre update!
So much difference!


 
 Ps :- I've performed all the troubleshoot guides(including factory reset) and this is the resultant video. 
 
 
 Thanks Samsung India!! 👍🏻
17 Comments
ks4
Active Level 6
Galaxy M
That might be it's maximum rendering speed
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Rohit1124
Active Level 2
Galaxy M
It used to be smooth pre update
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ks4
Active Level 6
Galaxy M
Did you contact Samsung customer care
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Rohit1124
Active Level 2
Galaxy M
Due to covid i cant travel
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AnilkumarKola
Active Level 7
Galaxy M
And also slow motion and super slow motion vides are 29.95 fps only at any resolution...
Samsung hasn't mentioned what fps?(not available in any websites)
cs-member13
Expert Level 4
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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Rohit1124
Active Level 2
Galaxy M
Already done
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Rohit1124
Active Level 2
Galaxy M
I've installed the June 2021 update but nothing seems to fix the slow motion issue
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