Original topic:

Anyone facing this type Bluetooth issue 😲

(Topic created on: 06-14-2021 06:09 PM)
Tejavinni
Active Level 7
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Galaxy M
I am using Samsung galaxy m30s with OneUI 3.1
Lately I found one major issue while using Bluetooth...

When I make a video call to any person from the Whatsapp Bluetooth disconnecting from WhatsApp if I tried to connect it again again it's disconnecting.. at 3rd time only it's connected without disconnecting


Initially I thought it's a bug in WhatsApp so I tested with my mother whatsapp thats working fine I am facing only this issue WhatsApp video calls. ..in telegram its working fine


Please mention anyone facing that issue

Note : Can't reboot my mobile because I have personal and office files and apps logins are there...

Any other suggestions please

Thanks

2 Comments
Utsav
Beginner Level 2
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Galaxy M

There May be a bug in whatsapp just reinstall app & your problem will be solved

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cs-member13
Expert Level 1
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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