Sim card crash

[Itsdebby]

Why did this error is coming while inserting airtel sim

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern kindly perform the following steps to resolve your issue.

Note: Make sure the SIM card is working on another device if not then kindly contact your network service provider.

Once re-insert the SIM and restart your device it is working or not.

If the SIM is working well in another device then kindly perform the following steps.

Check your device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support