Original topic:

Sim card crash

(Topic created on: 05-19-2020 09:43 AM)
1224 Views
Mithul_M
Beginner Level 2
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Galaxy M

I had sim crash on m 20 what can i do?

 

3 Comments
Mirens
Active Level 6
Galaxy M
clear partition cache
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Samsung_Support3
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

 

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Check device network mode settings
Settings > Connections > Mobile networks > network mode SIM1 or SIM2 > network mode.

 

2. Check network operator settings
Settings > Connections > Mobile networks > Network operators > Select automatically > OK > Registered on network.

Note: We recommend to set device network operators as LTE/3G/2G (auto connect) mode.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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abrahammmmmmmmm
Beginner Level 2
Galaxy M
I'm also facing the same issue what can I do right now
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