Original topic:

Security

(Topic created on: 09-14-2021 09:30 PM)
407 Views
Sontanu
Active Level 3
Options
Galaxy M
I m using m42 .In this device neither of the security system works.i m so frustrated with it .when I put fingerprint .it doesn't recognize ND the same is with face too.wat to do?
7 Comments
Diablo009
Active Level 5
Galaxy M
I have Samsung Galaxy M42 5g since June 2021, how come I have no issues whatsoever ?
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Lekshmanan
Expert Level 4
Galaxy M
Just Remove Ur Biometrics And Add, Clean Ur Fingerprint With Feather Cloth.
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Edwin7878
Expert Level 5
Galaxy M
Add ur same finger multiple times ..
So the chance of unlocking may increase and also become little faster ...
Bro remove animation of fingerprint so that the unlocking become even more faster..
0 Likes
Abee03
Beginner Level 5
Galaxy M
Bro I'm also using it since 22 June.
Still not facing any problem with biometrics.
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Sontanu
Active Level 3
Galaxy M
With face too??
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Sontanu
Active Level 3
Galaxy M
At night how does face works?
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for your inconvenience. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.  

Warm Regards,
Samsung Customer Support  

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