There's a problem with Samsung m21 2021 edition running one UI 5.1 Android 13.
It showed up after the July 5 update after which it has been quite a few times that the while taking screenshots it takes wrong or error screenshots which are not supported.
I have attached some example screenshots. This is a very new problem I believe and with that the camera app has also become a lot buggy and lagging.
As per your concern, we would request you to kindly perform the following steps to resolve your issue.
Reset the camera settings: Home screen tap on Camera>Settings>Reset settings>Reset. Clear camera application data: Apps>Camera>Storage>Clear Data. Check app cache: Settings > Apps > Camera> Storage > Clear Cache.
We have noted your valuable feedback, We are continuously working to make our products better and more efficient.
Also, report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
