Original topic:

M35 5G One UI 7 update Problem

(Topic created on: 06-01-2025 11:11 AM)
818 Views
selenophile91529
Active Level 3
Options
Galaxy M
After one UI 7 update I'm facing issues with gallery editor and image remaster feature which I use extensively.. after remastering an image , it's quality is becoming worse and darker... everything was working absolutely fine with one UI 6.1.. please advice as I use this feature extensively and it's hampering a lot of daily tasks I perform. I'm also attaching a screenshot in case that helps.
If you see the screenshot , once I apply remastering , the final image is worse than the original image..it's dark and unusable totally and this is happening with every image...

Is any body else facing this issue. Please suggest and advice. Thank You in advance 

image

The " before " image is way better than the " after " image. Applying image remaster worsens the quality.

10 Comments
somanath_sahu
Active Level 9
Galaxy M
Yes , I've seen this problem in member app in m35 , don't worry it will be fix in gallery app update or next security upadtae.
Galaxy M
I just hope Samsung knows about this bug....
is this problem only limited to M35 or any other phone models too ??
somanath_sahu
Active Level 9
Galaxy M
No
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cs_member8
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

0 Likes
Galaxy M
Yes how to fix 🙏
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Umesh07
Active Level 7
Galaxy M
Same even camera some time not working
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Tezal
Beginner Level 2
Galaxy M
After updating to uUI 7 my dreamt Samsung N35 phone 's camera quality has worsened and and been dark.
Please ,show me the path of solving the camera quality.
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janh
Beginner Level 2
Galaxy M
Delete for me Samsung company please
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ug233q
Beginner Level 2
Galaxy M
Team. Facing network issues and 5g stopped working after update to one ui 7, what can I do to fix it
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