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Original topic:

Screen Replacement for Samsung Galaxy M52 5g Green line issue

(Topic created on: 09-14-2024 08:37 PM)
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Ajaymsd
Active Level 3
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Galaxy M

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I am writing to express my disappointment and frustration regarding the green line issue on my Samsung M52 5G smartphone. After installing the update (Firmware Version: M526BXXS5CXE2 / M526BODM5CXE2/ M526BXXS5CXE2 Security patch level: 1 May 2024 ) on 16/06/2024, After about 45 days I noticed the appearance of persistent green lines on the device's display, rendering it inconvenient and a headache to use. 
 The issue happened about one and a half month of usage after updating my phone. One day I just open my phone suddenly one green line on my phone screen. There is no physical damage that can be seen and can be cause of the issue. 
 I kindly request samsung to take full responsibilty and give me prompt and adequate response to a loyal costumer. Please response me sir.

 
 Sincerely,  
 
Ajay Srinivasan

#samsung #samsungIndia #samsung galaxy M52 5G #community #service #samsunggalaxy
Ajaymsd
Active Level 3
Galaxy M
Here after no update for this model
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Deepray13
Active Level 3
Galaxy M
And One more suggestion
Factory reset your 📱
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Ajaymsd
Active Level 3
Galaxy M
Any chance to problem will solve
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Deepray13
Active Level 3
Galaxy M
Yes please try it my friend mobile was also have green line but when i Factory reset it green line iss fix
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Ajaymsd
Active Level 3
Galaxy M
Frnd mobile model
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broMango
Active Level 6
Galaxy M
It wont solve by reset i tried on my m52 5g.
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Ajaymsd
Active Level 3
Galaxy M
Oh ok bro....so no use for factory reset la
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broMango
Active Level 6
Galaxy M
Yes, ghere is no use just data loss
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Solution
goodthings
Expert Level 5
Galaxy M
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace /repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy M
Your's most welcome to here.
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