Original topic:

Samsung with bugs

(Topic created on: 12-15-2024 02:00 PM)
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Shanthip
Active Level 1
Options
Galaxy M
Samsung has always been one of the first OEM's to Give ine of the stable and long lasting OS experiences but sadly the latest bugs has ruined my software experience.

When I was going through security & Biometrics i noticed that it showed to update my device's software update but sadly there was no software update available itself.

Furthermore Samsung is the only the only OEM which provides security update for just twice a year.(bi annual security updates). How sad is it to know that the security updates are bug fixes are received just a twice a year what about in-between no bug fixes too.

I have attached the screenshot of the issue that I faced in security & Biometrics. What kinds of bugs are these?

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1 Comment
cs_member10
Expert Level 5
Galaxy M

Dear Samsung member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that it is not an issue or bug, this is the concept of the devices the update notification under the security and privacy section displayed to alert to keep your device softwere update is up to date. By following the notification you can check the device softwere if any new update available you can update the device.

We would like to inform you that we have checked and found that your device is running on the latest software version and as of now, there is no official date has been announced yet for a new update for your device. Please stay tuned till you receive any further notification regarding the same in the Samsung member app under the notification section. We are taking your valuable feedback regarding this.

Warm Regards,
Samsung Customer Support

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