Original topic:

Samsung should replace motherboard free of cost

(Topic created on: 07-15-2022 09:28 AM)
2144 Views
mk7878
Active Level 2
Options
Galaxy M
Samsung's m and f series mobiles are getting problem in hardware after 1, 1.5 year. worst service for customer they are charging 8000/- for replace motherboard im m21.
This is really heartbroken and bad. Samsung should repair motherboard free of cost because this problme is common in all m and f series.
2 Comments
heygalaxy
Active Level 4
Galaxy M
Just like Apple relpaces the butterfly keyboard for macs
0 Likes
cs_member8
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.   

Warm Regards,
Samsung Customer Support

0 Likes