Original topic:

Samsung m51 can't enter recovery mode

(Topic created on: 11-01-2022 02:42 AM)
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karina9931
Beginner Level 2
Options
Galaxy M

Hi, 

i've forgot my password to phone Samsung m51 and I can't log in. I've been doing the instructions that i've found here but i can't enter recovery mode.

I've been trying with connecting with my laptop or headphones, without etc. Every time i have info:

: [PDP] Back-up : fail setup-wizard [ FINISH ]

 

Anyone has some tips?

2 Comments
ARJUNB
Expert Level 3
Galaxy M
See going in to recovery mode is easy. Firstly if u have a 2nd phone or a laptop connect it with your phone now while the phone is on just press power plus volume down key. As the phone is switched off immediately press volume up key this way u will be immediately redirected to recovery mode.. but even if u reset your phone now when your phone will re boot it will ask you your Gmail password if u know that then cool otherwise u had it my friend.
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cs_member8
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We request you to kindly visit the service center. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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