Original topic:

samsung m33 pin lock screen not activating OK button

(Topic created on: 03-10-2024 08:51 PM)
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Members_gYPPvtk
Beginner Level 2
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Galaxy M

Hi,

My samsung m33 mobile has a PIN lock enabled on it. Since last 3 days whenever i try to enter pin the system doesnt activates/enables the ok button due to which i am unable to login to my mobile.

is any one else facing the same issue? what could be the solution other than hard reset.

Things i tried are - clear the cache memory, & repaired all the apps from the recovery menu. nothing helped.

1 Comment
cs_member8
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly visit the service center for a physical inspection of your device. So that they can check the exact issue with the device and fix it at the earliest. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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