Resolved! Solved

Original topic:

Samsung m31

(Topic created on: 05-08-2022 10:59 AM)
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sriram789
Beginner Level 2
Options
Galaxy M
My phone is from last 3 days continosly restarting and freezing issue which is more 50 time per day  please resolve this and solution 
6 Comments
ARJUNB
Expert Level 3
Galaxy M
Yes I have heard this problem in many m31 series. There is a restating issue. Have y tried doing a wipe cache on your phone maybe it solves the problem 🤔
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sriram789
Beginner Level 2
Galaxy M
Noo it's failure
Solution
Sid_Karna
Expert Level 5
Galaxy M
please check out this post. You may get the motherboard replaced for FREE.
https://r2.community.samsung.com/t5/Galaxy-M/ALERT-Those-who-have-restarting-problem-should-follow-t...
Accept the solution by clicking on the 3 dots on top of my comment, so that it will be helpful to others too.
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Galaxy M
It is very common nowadays. It is all because of the Exynos 9611 processor. When you go to the service center, they will tell to chnage motherboard. They will charge 7k for that.
If you find this helpful kindly click on the three dots and click accept as solution
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Galaxy M

Does not work.

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