- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-25-2020 03:27 PM (Last edited 05-25-2020 03:29 PM ) in
Galaxy MVery bad experience with my Samsung m31. Charging very slowly:- Took 6hrs to charge 77%.
And the mobile was heating too.
Felt like chosen a wrong company. #Samsung #m31
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-25-2020 06:36 PM in
Galaxy Mif your problem still remains, then turn on safe mode
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-25-2020 07:47 PM in
Galaxy M- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-25-2020 07:33 PM in
Galaxy M- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-25-2020 08:00 PM in
Galaxy M![](/skins/images/2FBF7C2DF32DD7577FC6B2B53C1D8EB9/responsive_peak/images/icon_anonymous_message.png)
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-25-2020 08:44 PM (Last edited 05-25-2020 08:50 PM ) in
Galaxy M- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-02-2020 08:19 PM in
Galaxy M- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-27-2020 08:15 AM in
Galaxy M![Moderator Moderator](/i/rank_icons/moderator.gif)
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
05-29-2020 05:00 PM in
Galaxy MDear Samsung Member,
Greetings from Samsung Customer Support!
Please perform the below mentioned steps to resolve the issue:
1. Check your charging cable (USB cable) for physical damage such as wear and tear, bent prongs etc. If it is damaged then kindly visit your nearest service center to get it replaced.
2. Check charging, if rating is 15W or above. Kindly try to charge the device in a non-inverter socket.
Note: Kindly open Device care from Settings > Battery > Please tap on 3 dots(more option) at the top right hand side > please select settings > enable fast cable charging.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-02-2020 08:20 PM in
Galaxy M![](/skins/images/2FBF7C2DF32DD7577FC6B2B53C1D8EB9/responsive_peak/images/icon_anonymous_message.png)