Samsung galaxy m31 camera isn't working 😕

[differntname]

M31 camera isn't working

[Mr_Nightmare]

Restart your device or Contact Samsung for further details.

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.

[Umangmathur]

Try factory resetting your device with backup on

[Umangmathur]

You're welcome to this community

[cs_member10]

Dear Samsung member,

Greetings from Samsung customer support.

As per your query, please follow the easy troubleshooting steps which might help to solve the issue.

Clear camera application data-
Kindly check the device once after clearing the data from the camera app.
Please follow the below steps:
Navigate to apps screen and tap on Settings.>>Tap on Apps>>Tap on Camera>>Tap on Storage>>Tap on Clear Data>>

Remove third party application
Kindly uninstall that application by following the below steps and check once as the issue might occur due to third-party applications.
Navigate to apps screen and tap on Settings>>Tap on Apps>>Select the third-party application from Apps (Eg. DU Recorder) >>Tap on Uninstall>>

Update device software (If Software update available): https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset the device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support