Original topic:

Samsung galaxy M35 5g after one ui 7 update

(Topic created on: 06-07-2025 02:18 AM)
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SouTi
Beginner Level 3
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Galaxy M
I'm facing some problem like Bluetooth connectivity issue (music playing in background & suddenly unlocking the phone by finger prints or face lock). also facing battery backup issue & charging issue (90-100 charge very quick when net is on. I faced it got fully charged in 1 min 97% one minute ago the 100). Also i think my camera lag a little(camera iu) & the photos quality downgraded 😢
1 Comment
cs_member10
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As you are facing multiple issues with your device, we kindly ask you to share the log file with us. Additionally, if you have any video clips or images that illustrate the problem, it would greatly enhance our understanding.

Path: Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support