Samsung M52 5G heating issue and battery draining fastly

[Alexadd]

I am experiencing severe overheating and rapid battery drain on my Samsung Galaxy M52 5G for the past two days. Despite minimal to no usage, the device becomes extremely hot and the battery drains completely within 3 hours while idle. Prior to this issue, I was getting around 7-8 hours of screen-on time.

My device is approximately 3.7 years old, and I recently replaced the battery about a month ago. The issue started suddenly and has persisted since this morning 01 May2025 , I noticed that the phone was extremely hot even though it had not been in use. Turning off Wi-Fi helps reduce the heat slightly, but the phone starts overheating again and again within seconds of re-enabling it.

Actions Taken:

Battery recently replaced (30 days ago)

Observed heat and battery drain only when Wi-Fi is turned on

No unusual apps running in the background

Request🙏 

I need a permanent fix for this issue. Any help or recommendations are appreciated.

[cs_member8]

Dear Samsung member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concerns.

▶ Galaxy device Battery drainage issue: Note: Charge in one go instead of charging many times as it affects the life span of battery and battery performance.

1. Perform Battery Optimization: Go to Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage, and Memory.

2. Turn off Wi-Fi, GPS, Bluetooth etc. when not in use.

3. Check device network fluctuation.
Avoid usage in areas with low network/fluctuation.

4. Adjust screen timeout settings: Go to Settings > Display > Screen timeout > Select the minimum screen timeout.

5. Check which application is or interface is using more battery from device care and try to update app or avoid using that app.

6. Turn off auto sync of e-mails, app data etc.
Open notification panel > Turn off auto sync option.

▶ Galaxy device heating issue: 1.Turn off Wi-Fi, GPS, Bluetooth, and other connectivity features when not using them.
2. Decrease the screen brightness.
3. Close background running apps.
4. Uninstall the unnecessary apps.
5. Reduce long duration of graphics intensive gaming sessions as it may cause heating issue.
6. Avoid usage of mobile phone when charging.

7. Update software: Go to Settings > Software update > Download and install > Check for software update > If Software update available > Download > Downloading updates > Install now
Note: Your phone will restart after the update is installed.

8. Reset the device:
IMPORTANT:
• Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
• Remember google password before resetting the device because it is required during initial setup.
• If you do not remember it, then reset, (Forgot password) your google account.
• For this:
• Open Gmail (https://accounts.google.com/servicelogin) > forgot password >Select ""try another way"" > Next > Enter a new password > Next

Please follow the below steps to reset the device: Settings > General Management > Reset > Temporary cloud backup or External storage backup > tap on Factory data reset (This will erase all data, including files and downloaded apps)

If the issue still persists, after performing all troubleshooting steps, would request you to please visit the service center. Below is the link to find nearest service center
http://www.samsung.com/in/support/servicelocation/

Warm Regards,
Samsung Customer Support

[goodthings]

Kindly reset factory data with backup then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.

[derrickvarren]

Facing the exact same problem. I didn't get my battery replaced before, but i thought this is a battery issue so I got it replaced. Didn't do anything.
So i tried resetting the phone as well. Nothing has changed.
I feel like this happened after i update the aprils Google Play Services but can't say for sure.

I even went to the Samsung service centre to ask why the issue is persisting even after I have gotten the battery changed. They said that it is a mother board issue now. I am thinking of getting the m56 now. Can't waste my time in this phone.

[ARIBSK]

I have same problem in my M52.
After factory reset problem isn't solve. Google play services is charged 5-10 % in 100% battery usage.

[Clutchy]

I've been having the same problem for the past week or so. Google Services drains my battery overnight if I left the charge at 50% or less. 

[Cherrayy]

Same my problem is battery drain is irritating me from 5 days it was having 40 or 50 percentage charging but for morning there is no at least one percentage of charging please solve it . It is quickly battery drain at Overnight please send me an update