Original topic:

Samsung M51 screen rotation bug - Android 12 UI 4.1

(Topic created on: 07-06-2022 09:18 AM)
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Zacharya
Active Level 3
Options
Galaxy M
Dear Support Team,

I hope you and your family are well and safe.

Please fix the screen rotation bug I'm currently facing after installing the latest update. The screen won't be rotated until a system restart is occurred.

If there is a quick solution please share it, else you may add it to the bugs stack until we get the next update.

Wondering what other issues we (M51 users) would have to deal with, after we are being left from the new system versions updates which is expected to be discontinued for many samsung devices, which is disappointing, now thinking to buy from nokia, it's cheaper and as they say "old is gold" lol.

Could you please help me with the system app(s) shall I restart to be able to restart the rotate service. By the way, why we don't have a restart option for the apps? like from home screen, I would love to see the list of the new features M51 would receive even after the discontinuation from the android version update if the rumors are true.

Thanks for all the efforts.

With Kind Regards,
Zach.N
3 Comments
bahahaha
Active Level 7
Galaxy M
Just lock (turn off screen) and unlock the phone. No need to restart.
cs_member8
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

Zacharya
Active Level 3
Galaxy M
Dear team, thank you. Will do the same for sure 🙏🏻
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