shiva-M51
Beginner Level 2
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01-15-2022 11:02 AM in
Galaxy M
Hi suddenly my M51 screen got blank and not able to see display of the mobile. Is that issue of patch. It starts display automatically sometimes it shows blank...it behaves abnormal.
What is the issue and is there any permanent solution for this issue.
3 Comments
Div001
Active Level 9
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01-15-2022 11:56 AM in
Galaxy M
Check your screen gaurd .... mostly cz proximity sensor is getting blocked...if u have screen gaurd remove it and...then use your phone if still problem persists get is checked at care center
SungVarma
Active Level 6
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01-15-2022 12:52 PM in
Galaxy M
I faced this issue a couple of days ago. Don't know why it happened but seemed like a proximity sensor problem
cs-member13
Expert Level 4
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01-22-2022 01:37 PM in
Galaxy MDear Samsung Member,
Greetings from Samsung Customer Support!
We acknowledge your query and apologize for the same. We request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support