Original topic:

Samsung M51 blank screen

(Topic created on: 01-22-2022 01:37 PM)
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shiva-M51
Beginner Level 2
Options
Galaxy M
Hi suddenly my M51 screen got blank and not able to see display of the mobile. Is that issue of patch. It starts display automatically sometimes it shows blank...it behaves abnormal. 
What is the issue and is there any permanent solution for this issue.
3 Comments
Div001
Active Level 9
Galaxy M
Check your screen gaurd .... mostly cz proximity sensor is getting blocked...if u have screen gaurd remove it and...then use your phone if still problem persists get is checked at care center
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SungVarma
Active Level 6
Galaxy M
I faced this issue a couple of days ago. Don't know why it happened but seemed like a proximity sensor problem
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cs-member13
Expert Level 4
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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