Original topic:

SD card decrypt problem.

(Topic created on: 03-29-2023 06:36 AM)
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SakibulSuman
Active Level 1
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Galaxy M
Some days ago I encrypted the memory card on my Samsung Galaxy M21. After that I decrypted the memory card and could not open my pictures.
The pictures are on the memory card just can not be seen. All the pictures now show up with a blank screen.

Is there a way to fix the images?
Does anyone know how I can get the pictures back?
1 Comment
cs-member11
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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