Original topic:

Samsung M35 users, please all of them reply.

(Topic created on: 06-26-2025 04:26 PM)
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Harishhvr
Active Level 7
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Galaxy M


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I bought M35 today, there is bug showing 4G in network but I'm using 5G. 
Then the major problem is back panel, the torch light is leaking all the side. Anybody having these issue please comment below. What is the remedy ?


3 Comments
BiRdMaN
Expert Level 5
Galaxy M
Send an error report along with log files to customer support through this members app and Samsung will fix it in the next update. To do that follow this procedure
Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.
If you find this helpful please Accept it as a solution Thank you 😊
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Samsung_OneUi
Expert Level 5
Galaxy M
I never prefer M or F series
cs_member10
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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