Original topic:

Samsung M31 restart automatically.

(Topic created on: 08-26-2022 12:51 PM)
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Raj_R_B
Beginner Level 2
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Galaxy M

I facing an issue with the Samsung M31 phone.  My phone restarts automatically anytime in the day.  This issue occurred suddenly. BTW, I'm disabled automatic restart settings. I'm now scared about whether my motherboard is faulty or not.  I want to know why to restart my mobile. What will be the solution to not restart the phone?  

4 Comments
Bwin31
Active Level 6
Galaxy M
Hey! Raj don't panic.. it could be the recent August update! A lot of devices are having issues after this August update! And specially the M series is getting the Restarting issues.. i can tell you! You are not alone and lot of other users are also facing the same issue
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kampraj
Active Level 1
Galaxy M
My Samsung m31s automatically restart
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cs_member8
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We request that you kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/ 

Thank you for writing to Samsung. 

Warm Regards, 
Samsung Customer Support

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Members_Lq3sKJ7
Beginner Level 2
Galaxy M

This issue is worldwide famous now this issue is after android 12 update please give us one more software update in which we could be able to fix random restart issues.

actually, it is the company fault and company is saying to refer any service center which isn't even make sense we are spending a good amount of money for purchasing Samsung products '''

8:23 PM ||| 10/11/2023

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