Original topic:

Samsung M31 Camera Quality

(Topic created on: 01-07-2022 09:55 AM)
1077 Views
Gandu
Active Level 3
Options
Galaxy M
I just want to know that why my camera quality is very low. ( Tried in every mode)
I feel that my phone camera quality is decreasing day by day.
Yesterday I compared my photo taken in Jan-Feb 2021 with new one and i was shocked. Older photo are Far more better then the new one.
I updated the phone regularly. But still facing issue with camera quality.

7 Comments
user963
Expert Level 4
Galaxy M
Samsung degrades camera quality with updates to sell their new phones
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kumbie
Beginner Level 5
Galaxy M

Samsung is the worst... M31 received a couple of camera update  but they are very little changes to the camera's overall performance. Why?

0 Likes
user963
Expert Level 4
Galaxy M
Don't know
0 Likes
unni74
Expert Level 5
Galaxy M
Happy new year 🎉
0 Likes
cs-member13
Expert Level 4
Galaxy M

Dear Samsung Customer,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.

1: Check the physical condition of your camera lens. if the camera lens is broken or scratchy then please visit the nearest service center.

2: Check camera lens cleaning: Please check there is no laminated or tempered glass pasted on the camera. Use a microfiber cloth or a cleaning wipe. Gently remove the fingerprint, dirt, and dust from the camera lens.

3: Reset camera settings: Camera >> Settings >> Reset Settings >> Tap on Reset.

4: Update device software: Settings >> Software update >> Check for update >> Download If available.

5: If the issue still persists then reset the phone, follow the below steps:

Backup and Factory Data reset: Kindly create data backup of your device via SMART switch mobile application or Smart Switch PC Suite and reset the device through the below steps:-

Setting > Backup and Reset > Factory data reset OR Settings > General Management > Reset > Factory data reset.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to us.
Warm Regards,
Samsung Customer Support.

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Gandu
Active Level 3
Galaxy M
Your suggestions is useless as ot only suggests some basic things which i think all your know. It is far more batter that you suggest me new camera app which support 64 MP. As far as update I regularly update my phone.
🤣 🤣Broken lens| lense cleaning 😂 😂 😂
akash_srivastava
Beginner Level 2
Galaxy M
Lmc 8.4 camera not working
0 Likes