Original topic:

Samsung M30s restarting in every 5 minutes factory reset already done then also facing same issue

(Topic created on: 08-29-2020 11:46 PM)
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mridulmittal
Active Level 1
Options
Galaxy M

My phone is restarting again and again.Every 5 minutes it is  restarting i am fed up. I have done factory reset also then also facing the same problem.My phone is in warranty Samsung Please replace my phone i think its defected one,last month also.... I faced the same issue but get resolved automatically.

I am now fed up..Samsung Please help its urgent got a lot of work to do.This is creating lot of problem

16 Comments
mridulmittal
Active Level 1
Galaxy M

i will also raise complaint please tell  me the steps

anshul6519
Active Level 3
Galaxy M
get help > error reports
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mridulmittal
Active Level 1
Galaxy M

unable to find 

where will i get get help opti

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anshul6519
Active Level 3
Galaxy M
find it on the bottom center of this app's home page
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Rickrolld
Expert Level 2
Galaxy M
Many M30s are facing this problem, I suppose?
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Suresh_Vazrala
Beginner Level 3
Galaxy M

Mine also same issue. Fed up with samsung mobile. Thought of buying a new phone. Samsung please respond as it a severe problem to end users.

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Samsung_Support3
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!


To resolve auto restart issue please follow below given steps:
Go to Settings > General management > Reset > Turn off auto start.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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