Original topic:

Jittery animations while opening apps and recent screen in M35

(Topic created on: 10-08-2024 01:17 PM)
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bhavint
Active Level 6
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Galaxy M
Recently, I bought Samsung Galaxy M35. It is good to use daily. But there is an issue of jittery animations while opening apps and opening recent apps screen. Please solve this issue so that phone ui looks smooth and lag free. I tried clearing cache and restarting phone but it didn't helped. As the phone is new and only 2 days old, there is no need to factory reset.
1 Comment
cs_member10
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appriopriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support