Samsung M30s Freezing and Restarting

[ARUNBIR]

My Samsung M30s is automatically freezing and restarting from past few days..

Phone is just 1.8 years old and in brand new condition..

Any solution to this problem..?

And why almost all Samsung phones are facing this issue?

Is Samsung is doing this intentionally??

[ѵօϲɑӀ4ӀօϲɑӀ]

https://r2.community.samsung.com/t5/Galaxy-M/M30s-and-other-restarting-phones-Working-solution/td-p/...

Checkout this post.

[SOLUTIONMAKER]

It is because of exynos 9611 chipset

[Div001]

No all phone ....but specifically one with Exynos 9611 chipset...

Here is the complete solution:
https://youtu.be/G2IHk86JtRU

Trust me it works

[Chanakya_Reddy]

It is caused by software update

[Samsung_Support2]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[Samsung_Support2]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support