Samsung M21 battery drains automatically. Battery drains without use.

[PuruY]

Samsung M21 2021 edition battery drains very fast. I am not pro user. I charged 100% at morning. Without use I mean zero use battery drains automatically to 40%. Kindly help to resolve the issue. 

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you kindly perform the following steps to resolve your issue by given links.

Galaxy device Battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[Ajay_das]

Call to customer care 1800407267864 Complaint dere battery draining issue, say next update plz recover

[lakshmipathy79]

Check the background activities of apps. Apps like social media, map, email and some games always run in background. Put the unwanted apps to deep sleep.