Original topic:

Samsung Galaxy M35 Issues – Need Help!

(Topic created on: yesterday)
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pg45
Beginner Level 2
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Galaxy M
Hey everyone, I’ve been facing several issues with my Samsung Galaxy M35 lately:

🔥 Overheating – The phone gets really warm, even with light use.
🔋 Battery Draining Fast – The battery life is way shorter than expected.
🐢 Slow App Installation – Downloading and installing apps takes too long.
📡 5G Connectivity Issues – The signal keeps dropping, and I have to toggle flight mode repeatedly to reconnect.

Is anyone else facing these issues? Any fixes or suggestions would be greatly appreciated! 🙏 #SamsungGalaxyM35 #Overheating #BatteryDrain #5GConnectivity #TechHelp

6 Comments
iamkkronly
Active Level 6
Galaxy M
You're not alone—many Samsung Galaxy M-series users have reported similar issues. Here are some possible reasons and fixes for each problem:

🔥 Overheating

Possible Causes:

Background apps consuming power Software bugs or poorly optimized firmware Weak network signals making the phone work harder

Fixes:
Check for software updates: Go to Settings → Software update → Download and install.
Reduce background activity: Disable unused apps from Settings → Battery and device care → Background usage limits.
Lower brightness & disable 5G (temporarily) if not needed.
Avoid fast charging frequently – it heats up the phone.

🔋 Battery Draining Fast

Possible Causes:

High refresh rate (120Hz) drains more battery. Apps running in the background (esp. Samsung apps). High temperature affects battery life.

Fixes:
Switch to 60Hz refresh rate: Settings → Display → Motion smoothness → Standard.
Use Battery Saver Mode: Settings → Battery and device care → Battery → Power saving mode.
Uninstall/disable unnecessary apps: Samsung bloatware can be disabled.
Check battery health: Use Samsung Members app to see if your battery is degrading.

🐢 Slow App Installation

Possible Causes:

Slow storage performance or buggy software Google Play Store cache issues

Fixes:
Clear Play Store cache: Settings → Apps → Google Play Store → Storage → Clear Cache & Data.
Use a faster internet connection (try switching between WiFi & mobile data).
Enable Install Apps Faster:

Go to Settings → Developer Options → Enable Force allow apps on external storage & Disable APK verification.
Check Storage Space: If storage is nearly full, it can slow down installations. 📡 5G Connectivity Issues

Possible Causes:

Weak 5G network coverage in your area Carrier settings issues Phone struggling to switch between 4G & 5G

Fixes:
Reset Network Settings:

Settings → General management → Reset → Reset network settings.
Manually switch to 5G-Only mode: Settings → Connections → Mobile Networks → Network Mode → Select 5G/LTE/3G/2G (Auto).
Check if your SIM supports 5G properly: Some older SIM cards may not work well. Try getting a replacement SIM from your carrier. If Issues Persist: Try Safe Mode: If overheating or battery drain stops in Safe Mode, a third-party app is causing it. Factory Reset: If none of the fixes work, backup your data and do a factory reset: Settings → General management → Reset → Factory data reset. Visit a Samsung Service Center if the phone is still under warranty.
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iamkkronly
Active Level 6
Galaxy M
If this helps, please accept it as a solution. Click the three dots on my reply and select 'Accept Solution.' Thanks!
Follow me more information.
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virajA35
Active Level 6
Galaxy M
It's happened because of the Exynos processor🔥
goodthings
Expert Level 5
Galaxy M
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy M
Your's most welcome to here.
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cs_member10
Expert Level 5
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

At Samsung, we always aim to provide impeccable services to our customers, and we highly regret that you feel this way.

We understand that you are facing multiple issues with your device. To ensure that we can provide you with the best possible assistance, we would request you please visit the nearest service center for a physical inspection of your device.

You can locate your nearest service center using this link: https://www.samsung.com/in/support/service-center/.

Warm Regards,
Samsung Customer Support

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