Original topic:

Samsung Galaxy M34 5G - Wired Headset issue

(Topic created on: 07-31-2023 07:46 AM)
1108 Views
Balasundar
Active Level 1
Options
Galaxy M
In Samsung Galaxy M34 5G model, wired headset is not working. I m able to hear voice from opponent side but other side person are not hearing my voice. This happens quite frequently in this mobile. When the same wited headset is connected to other mobiles, there is no such problem. Anyone facing this issue, any solution for this?
6 Comments
Galaxy M
Goto to diagnosis in samsung member there do headphone pin test
Or buy an 50 rupees headphone and try if that is working if not thn do the above diagnosis maybe there must be jeck problem then
cs_member10
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application>Support>Type your query>Ask a question/Tap an error report>Send)

Note. please attach the error log file within 15 minutes of the error occurring.
 
Thank you for writing to Samsung.
  
Warm Regards, 
Samsung Customer Support

Pronoobgg
Active Level 1
Galaxy M
Can you just install 10 mb multi touch app tester and see if the values are constant or changing when you touch the screen?
NairM30S
Beginner Level 2
Galaxy M
Yes I am facing same issue with my newly m34 5G . Today I spoke with coustomer care person and ordered to Replacement.
0 Likes
AKP786
Beginner Level 2
Galaxy M
My phone is automatically conecting to wired phone without plughing headset
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gopinathm90
Beginner Level 2
Galaxy M
My phone is automatically conecting to wired phone without plughing headset
0 Likes