Samsung Galaxy M31 hang at Power on conditions

[Members_QUrvaEz]

Hi

In last week my phone suddenly get restart and then it only shows Samsung galaxy...msg at power On.But not process further.

I try many times with different key combination but it not get start regularly.

Many forum say it is mother board issue but I am not sure as it working fine and suddenly why mother board have issue 

It is software issue and how to resolve it ?

Can anyone suggest further steps.

Ok n service centre they not give data backup guarantee as well as demand Rs 4K to 5K charges which is to high.

[Rahul_Rajput]

try to do hard reset

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application>Support>Type your query>Ask a question/Tap an error report>Send)

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[sarweshwar1saini]

speed up your samsung phone

1.first go to setting then 

2.about then 

3.software information then 

4.tap 7 time on build no then 

5.developer option open then

6.go back in setting app and 

7.last one is developer option then

 8.find three type of animation

9.first window animation scale- set off

10.second transition animation scale- set off

11.third animation duration scale- set .5 




second tip

go to setting than
display than on touch sensitivity

[Chanakya_Reddy]

Backup your data before it's too late. To turn on the phone forcefully, press and hold power button and volume down button.

After that try factory reset.
If the issue still persists, try installing firmware whose process I have explained in my post(link below):

https://r2.community.samsung.com/t5/Galaxy-M/Latest-update-about-my-Samsung-M21-restart-issue/td-p/1...

If you find this comment helpful, please click on 3 dots and tap accept as solution.