Samsung Galaxy M31 USB OTG & Hard Disk Support

[SANAL10]

I was used "HONOR 8 LITE" it was awesome it supports any OTG devices, 1 & half month ago it's dead, then I purchased after some weeks "Samsung M31" via online with some expectations, now this make in India "Samsung" is not reading external HDD via OTG.. comments are O.K , but this Samsung brand is cheated their customer. I feel so bad...

[Itsdebby]

 make in India is just a gimmick used by brands to increase their sales

aND YES YESTERDAY  I TOO faced the same issue like your i had to buy different otg for m31

[MrGEEK]

Mobiles don't read devices formated in NTSE format. For making the device to read by mobile format your hdd to FAT32 format.

If its already in FAT32 then change your otg.

[ManavVishwas]

I also had honor 7X and the features provided by that is awesome but in samsung phone there is not enough basic features available please overcome this with S/W updates

[epyczen]

every cheap OTG cable is different. If you buy A branded USB OTG, it will work. As they say, cheap otgs work with cheap phones. Its not like you got fooled by samsung

[Itsdebby]

SAMSUNG IS THE CHEAPEST PHONE AS COMPARED TO  OTHER IN TERMS OF FEATURES AND BETTER OPTIMIZATION

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Kindly follow below given steps in order to resolve your issue:-

1. Try different OTG with your device.

2. Reset the device:- How to reset: Settings>General Management>Reset>Reset settings: Reset all settings to their default.
NOTE:- Before resetting, kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[itsRKM]

I have a Samsung M31 smartphone.  I buy an Otg + 64 GB Pendrive of HP and it has a type as FAT32. it's not recognized my device. What I do now.

[PARVEZm31]

I can't print through Samsung galaxy m31 using USB

[WarriorAmit]

OTG not working
In starting it is working but now it doesn't support