Please follow the below mentioned steps in order to resolve the issue:-
>Perform Interactive checks through Samsung Members app (Samsung Member> Get Help> Interactive checks->touch).
>Run the device in Safe mode and check the issue.
>Do the reset settings of the device (setting>>general management>>reset>>reset setting).
For further assistance, register your concern in Samsung members app (click on “+“icon>send feedback>Error report/ Ask Questions).
Team Samsung Members