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12-14-2019 09:28 PM (Last edited 12-14-2019 09:53 PM ) in
Galaxy MSolved! Go to Solution.
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12-15-2019 12:05 AM in
Galaxy M- Mark as New
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12-15-2019 05:24 AM in
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12-15-2019 07:53 AM in
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12-15-2019 07:38 AM in
Galaxy M
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12-17-2019 12:20 PM in
Galaxy MHi there,
Please follow the below mentioned steps in order to resolve the issue:-
>Perform Interactive checks through Samsung Members app (Samsung Member> Get Help> Interactive checks->touch).
>Run the device in Safe mode and check the issue.
>Do the reset settings of the device (setting>>general management>>reset>>reset setting).
For further assistance, register your concern in Samsung members app (click on “+“icon>send feedback>Error report/ Ask Questions).
Regards,
Team Samsung Members
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06-27-2020 10:23 PM in
Galaxy MI've had the same problem where my phone touch is unresponsive and has to tap hard to make it work. I did the #*2663# for KVM update, or in safe mode but nothing worked seems its with the software and have raised the error report wondering if Samsung would check and update on that at earliest
