Resolved! Solved

Original topic:

Samsung Galaxy M30

(Topic created on: 12-15-2019 12:05 AM)
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ronzz
Active Level 4
Options
Galaxy M
After updating to one ui 2.0 touch not working properly bottom right corners of screen in apps ..Does someone also facing this issue
6 Comments
vijayvidhate
Beginner Level 2
Galaxy M
you r right Sem problem
Solution
sidbhokare
Active Level 8
Galaxy M
its due to bug in full screen gestures...try new gestures in android 10.
ronzz
Active Level 4
Galaxy M
yes it's happening in full screen gestures..new gestures working properly..
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Rushabsg
Beginner Level 2
Galaxy M
I am also facing the same issue....
Samsung_Support6
Moderator
Moderator
Options
Galaxy M

Hi there,

 

Please follow the below mentioned steps in order to resolve the issue:-

>Perform Interactive checks through Samsung Members app (Samsung Member> Get Help> Interactive checks->touch). 

>Run the device in Safe mode and check the issue.

>Do the reset settings of the device (setting>>general management>>reset>>reset setting).

For further assistance, register your concern in Samsung members app (click on “+“icon>send feedback>Error report/ Ask Questions).

 

Regards,

Team Samsung Members

Saifuddin2
Beginner Level 2
Galaxy M

I've had the same problem where my phone touch is unresponsive and has to tap hard to make it work. I did the #*2663# for KVM update, or in safe mode but  nothing worked seems its with the software and have raised the error report wondering if Samsung would check and update on that at earliest

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