Original topic:

Samsung Amoled display

(Topic created on: 06-30-2024 03:50 PM)
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Nebistar
Active Level 6
Options
Galaxy M
Hi all
I am using m15 , observed that Samsung amoled display is little redish 
Even youtube logo color is more light redish(Like tomato) on m15 as compared to my previous mi amoled display(logo is in dark red or brick color) 
Is it issue or all Samsung displays are like this?
Both vivid and natural mode same effect 

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4 Comments
MR_PRIME
Expert Level 5
Galaxy M
Do a system Default Reset in Reset option if not works you'll have to do a factory Data reset. If nothing works you'll have to visist service center cz that would be Hardware issue..

Plz Accept solution clicking on 3dot right side nd Do follow for Regular Updates.
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Nebistar
Active Level 6
Galaxy M
Did factory reset, before going to service center to need to see if it's just my m15 device issue or it's m15 device configuration hence posted here
Also no physical damage , if it's hw issue will it be free of cost service by Samsung ?
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cs_member10
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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Nebistar
Active Level 6
Galaxy M
Hello
This is how it's looking , is it hw issue or it's just how Samsung displays are
Left side is mi and right is Samsung m15IMG-20240703-WA0001_1000011602_1719982895.jpg
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