SMS not working on Samsung M35

[Ravinder492]

Hello,

In my new Samsung M35 mobile I'm unable to send SMS. I made a call to network operator, he informed me to dial *#*#4636#*#* but that too not working. Can you help me with this??

[goodthings]

Kindly reset all settings of your's device in general management settings also turn off Auto Blocker then try to it's again also use this code or any other code again turn on Auto Blocker for your's device security. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issues.

Disable Auto Blocker: Settings> Security and Privacy> Auto Blocker> Then turn it Off.

Check the message center number: Messages>More (Three dots)> Settings>More settings> Text messages>Message Center>Message center number and Tap on OK.

(Check your network operator's website for their message center number to compare). If the number on your phone is different, or missing, tap Message center, enter your network operator's message center number and then tap SET. Then try sending a text message.

Clear the messaging app's data: Settings> Apps> Messages> Storage> Clear data>Clear cache> Restart.>Try sending a text message.
Note: kindly contact your network service provider once to make sure there is no issue from their end.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support