SAMSUNG M30S MAJOR ISSUES

[Himanshus211]

From last 2-3 months many M30s user are facing these THREE MAJOR issue :

 1) When a call comes the screen freezes , now if we pick call it shows call picked up but no sound from other end and all buttons are freeze except end call button. Even the caller again calls the same thing happens unless we restart the device or enable & disable airplane mode then it comes to normal. 

 2) Also sometimes keypad freezes when we are typing , now we need to click on back button or close apps then it comes to normal.

 3) after some time of usage on phone , the mobile network switch back from 4G volte to 3G , checked with operator also and done many troubleshooting but still this issue is persistent. Now we need to enable & disable airplane mode or restart the device to come back to normal. This is a very serious issue and spoke with your team earlier also but no proper reply.

 KINDLY RESOLVE THIS URGENTLY IN NEXT UPDATE.

[veer]

heating problem brother all m30s user faced samsung fixed via software update slow charging battery drains go for service center reinstall software

[Anonymous]

yes Mr.Arun ......if software holes generated over software then also you will be able to install software but you will also welcome lot of software glitches which further leads to poor battery backup, ui lag,poor network, game lag, not charging properly, charging stuck on 85% ,display colour banding issue,brightness error etc .....mobile data or little fluctuate wifi never was the proper process and recommended as software install need stable carrier to upload .....visit service center and flash that firmware from them ....then you will see how your device is working like champ..........see if mobile data or wifi is process then none of the same device will suffered different different issue by same software update...it's not possible.....if software have built-in bugs then all same type of device will show similar types of issues

[Anonymous]

Interchupipi bhai mera comment copy paste kardiya😳😳😳

[Anonymous]

ha sairohit 🤗 bas nam dalna bhul gaya

[Anonymous · Accepted solution]

1. I never had restart or hang issues in 7 months.
2. Yes I agree. Also it lacks clipboard so I switched to ms SwiftKey keyboard.
3. I never saw h+ using airtel in 7 months with airtel. Only 4g but speed is slow compared to other devices..

these type of issues you get when you update using ota atleast for major updates. You may updated to oneui 2 using ota you are facing this. Next time prefer smartswitch pc if possible. As of now reset your device or visit service center for reflashing software.

[Himanshus211]

thank you so much...for all the suggestions given by samsung members...will definitely give a try by flashing the software at service center and will let u know the progress.
thanks

[Anonymous]

Accept as solution by clicking 3dots for those comments which helped. 👍👍

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Hope you issue got resolved and if the issue still persists, we request you kindly visit the service center as your device needs physical inspection. To check for the nearest Samsung service center kindly click on the link: https://www.samsung.com/in/support/service-center/

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support