Original topic:

SAMSUNG Galaxy M51 Screen yellow tint

(Topic created on: 09-25-2020 01:09 AM)
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Naveensane
Active Level 1
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Galaxy M

3 days back i brought Samsung m51 and when it came it was all good and looking fine.

Then I started updating everything. I did system update which I think was of one ui 2.1 version.

 

And since then ,my phone screen looks a little yellow.

Everything which was supposed to look bright white now looks a little yellow.

 

Things I tried :

Checked blue light filter -it is off

Checked night mode in google play books - it is off

Screen mode is vivid and color temp set to cool.

Rgb setting I also tried and right now red/green is at minimum and blue at high. With this setting it looks quite okay but still a little yellowish.

 

Please suggest what to do before I go and get it replaced.

21 Comments
Galaxy M
Go and get it replaced.
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Naveensane
Active Level 1
Galaxy M

I can see there are many other topics here which talks about yellow screen issue in M31 and M31s.

 

Is it only the M series which has this issue.

Anonymous
Not applicable
Galaxy M
It's only 3days.. If you purchased from amazon place replacement ASAP...
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Galaxy M
If I am correct all series have this issue except fold series.
Naveensane
Active Level 1
Galaxy M

I don't know what to do.

The system update i did ,idk if it was for one ui or security update. And I don't know how to roll it back.

Even factory reset didn't do anything. 

Today I went to samsung service center, but to them it was okay.

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ARJUNB
Expert Level 3
Galaxy M
Ahh well one of my friends has fold 🙄 well he is not to happy
ARJUNB
Expert Level 3
Galaxy M
I thank my stars that I did not purchase this m51. wow had ordered it from samsung and in 2 hrs cancelled it.
ARJUNB
Expert Level 3
Galaxy M
Well I have bought it. And well yeah it is not that bad. I purchased it from a Samsung store
Samsung_Support3
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Check device in safe mode: Press and hold the Power key, when Power off icon appears > Press and hold the power off icon. To exit safe mode: Restart your device.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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